Shipping policy
Thank you for shopping with eXS! We're committed to getting your order to you as quickly and safely as possible.
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays. You will receive a confirmation email with tracking information once your order has shipped.
Shipping Rates & Delivery Times We offer the following shipping options within the United States:
- Standard Shipping (5–7 business days): $5.99 or FREE on orders over $100
- Expedited Shipping (2–3 business days): $14.99
- Overnight Shipping (1 business day): $29.99
Domestic Shipping We currently ship to all 50 US states. Orders are shipped via [USPS / UPS / FedEx].
Order Tracking Once your order ships, you'll receive an email with a tracking number. Please allow 24–48 hours for tracking information to update.
Delays We are not responsible for delays caused by carrier issues, weather, or other circumstances beyond our control. During peak seasons and holidays, additional processing time may be required.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us within 7 days at [your email address] and we'll make it right.
Contact Us Questions about your order? Reach us at [your email address] or through our website contact form.